Whether it comes from floods, an unchecked leak, or even a natural event like heavy rainfall, you will need mitigation once there is a lot of water inside your house. Depending on the case, you might even need restoration. But which company is the best one for you? We firmly believe Restore-It is the answer to this question.
As an IICRC-certified firm with over 50 years of experience in water damage mitigation and restoration, Restore-It has hundreds of satisfied customers who can vouch for our high-quality work, excellent customer service, and effectiveness during emergencies.
Now, I know exactly what you are thinking. A company that considers itself the best in the business? Unheard of, we know. But on a more serious note, we don't just want you to believe us unquestioningly but to gain your trust. In this article, we will discuss what makes us the best choice among the myriad of companies in the market, including what the current market offers and what separates Restore-It from the rest.
Problems found in the water damage restoration market (and our solutions)
While there are many reputable water damage restoration companies in the States, including some regional or national franchises, the market in the South Arkansas market has some issues we will address right now:
Lack of availability in the area
Cities like El Dorado, Camden, Magnolia, and others in South Arkansas have a natural rural charm that makes them excellent destinations for outdoor activities. What they don't have is many local restoration companies—at least not as many as in bigger cities like Little Rock and New Orleans.
The restoration companies that do offer their services–particularly the big franchises–are usually located far away from the area. This means they will take some time before arriving at your house, which can be a problem given the urgency of preventing further damage from extending to your home.
Here at Restore-It, we know that every minute counts to prevent further damage, especially if we are talking about an emergency, such as an uncontrolled leak from a toilet or a natural flood. Once you call us, we will swiftly send our technicians to your home to begin mitigation immediately.
Technicians not certified by the IICRC
The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is an organization that develops and publishes standards for the inspection, cleaning, and restoration industries. Sadly for our industry, some companies claim to be certified by the IICRC but only have a few technicians credited.
Having uncertified technicians work in your home poses the risk that they may not follow the protocols and methodologies agreed upon by most professional restoration companies. This leads to a propensity for errors and problems that may delay or even put you in trouble with your insurance company.
But worry not. This will not be a concern when you choose to work with us. Our technicians are IICRC certified and follow the industry’s best practices to keep your home safe and ensure the effectiveness of our restoration efforts (more on this later).
Lack of quality customer support
For many customers, the steps in a regular water mitigation and restoration project can take time to grasp. You must deal not only with people working at your home but also with your insurance company.
You may need to manage a lot of paperwork, from documenting the process before and after the restoration to making an insurance claim and ensuring everything is correct during the final inspection. In general, the whole process can feel tedious and overly bureaucratic.
Thankfully, this is where our role as industry educators comes into the picture. When you work with Restore-It, we can walk you through the entire process and help you file a claim. And with us, you don't need to worry too much about documentation. Throughout the whole process, our technicians will take pictures and videos for you and your insurance adjuster.
The benefits of working with Restore-It for water damage restoration
As we previously mentioned, dealing with water damage can become a hassle. If you want peace of mind and a smoother experience when dealing with water damage in your home, look no further. Next, we will dive deeper into what we offer as a professional and reputable restoration company:
Local expertise and quick response
With over 50 years of combined experience, we're proud to have served the people of South Arkansas and North Louisiana. This extensive knowledge has given us a profound understanding of these communities' unique needs and challenges. In other words, we know what to expect when we get your call because we're familiar with the area's climate and can deal with all types of water damage scenarios.
Our proximity to these areas and our round-the-clock service give us a quick response time to any emergency from water damage you may have. As a matter of fact, we offer a response time of one hour within the city limits of El Dorado, where our shop is located.
Complete professional (and certified) service
Remember how we keep talking about the importance of an IICRC certification? This little paper guarantees that your home will be in good hands. Because all of our technicians are certified by the IICRC, we can ensure that our water damage restoration work follows the industry's best-recommended practices.
And to be completely honest, this is no minor deal. As the leading institution in the inspection, cleaning, and restoration industry, the IICRC sets the ground rules for how to do it. In fact, the IICRC standards are also accredited by the American National Standards Institute (ANSI).
All of our technicians have met the necessary certification criteria, including taking the tests and undergoing hands-on training. They also pass an annual examination and take additional courses to maintain their certifications.
Comprehensive services for water damage
From emergency mitigation to remediation and restoration, we offer a full range of services tailored to restoring your home to its pre-damaged state.
From small leaks with a water source of category 2 or "grey water" (contaminated water that can make you sick if you drink it) to extensive water damage from category 3 or "black water" (highly contaminated water that is hazardous upon contact), we have seen it all. And we are ready to help you get your house back to how it was like the incident never happened.
Our core values as a water damage restoration company
All of our actions follow our four guiding principles:
- Integrity: So we can maintain high ethical standards.
- Dependability: So we can be there for you whenever you need us.
- Humility: So we can be empathetic to your needs and concerns.
- Grit: So we can finish the job, no matter how difficult.
These promises go beyond mere words; they demonstrate our dedication to upholding the highest standards, ensuring that you have left your home in capable hands when you pick us.
Having learned about the issues found in the industry and what we offer as a water damage restoration company, we expect you to have a clear view of why you should pick us for the job. Now all that's left is for you to get in touch with us so we can begin working on getting your home like it was before disaster struck.
