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Water Damage Mitigation vs. Restoration - Know the difference!

July 25th, 2024 | 4 min read

By Jorge Cardenas

Photos of water damage mitigation and restoration

As a concerned homeowner, you've likely encountered terms like water mitigation and water restoration. But do you truly understand what they entail? Are they part of a unified process, or are they distinct? Let's delve into the essential aspects of these processes together!

While water mitigation and restoration are integral to addressing water damage in a home, the restoration industry isn't great at communicating the distinction between them. In fact, some businesses may lead their clients and make them think they are the same, which is not true. In fact, few may tell them these processes don't even need to involve the same company!

Restore-It is a certified firm by the IICRC with extensive experience in water damage restoration. We firmly believe in maintaining integrity and empowering you, the homeowner, to make the best possible decision. In this article, we will discuss the differences between water mitigation and water restoration and why you should care about them. So follow along, and let's get down to learning!

Water mitigation vs restoration: 3 key differences

Understanding water mitigation and water restoration is crucial for addressing water damage. These processes have distinct purposes and involve different activities. Let's explore the differences between the two to gain a clearer understanding:

1. Their goals are different

Dealing with a water event like a leaking pipe, broken toilet bowl, or flood can be stressful, but it's crucial to act fast. That's where water mitigation comes in. It's all about taking immediate action to prevent further damage to your home. With this, you can end the risk of bacterial or mold growth. At the same time, you will safeguard your home from structural damage. It's all about stopping the problem in its tracks and minimizing the impact.

Water restoration is all about bringing your property back to its pre-damage condition. It does so through repairs and rebuilding. The goal is to make it look like there was never any water damage in your house. Although you don't immediately need to respond, water restoration is about bringing your home to its former state. Which can be a comforting thought during a challenging time. By understanding the roles of both processes, you can address water damage and effectively protect your home.

2. They take on diverse key actions

Addressing the water event is vital to stop the water flow but water mitigation is way more than that. Basically, it means any immediate action taken to prevent further damage. For example: emergency water removal, an inspection, drying and dehumidification, containment, and finally, moving and protecting materials or discarding them if needed. If you want a more detailed step-by-step summary of what water mitigation is, you can find more information in this article.

Water restoration focuses on permanent solutions that include repairing or replacing materials. These can be things like flooring, walls, windows, doors, or ceilings. If areas have extensive damage, they will be rebuilt or remodeled, depending on your needs. It may also include sanitation if needed. A final inspection will ensure your property is satisfactorily restored and perfectly safe for you and your family.

3. Their timelines don’t (necessarily) align

When a flood occurs, it's crucial to act fast with water mitigation. The prompt response is the key to the success of these efforts. Although the measures of water mitigation provide short-term relief, in a process that typically lasts only a few days, they play a vital role in preventing further damage to your home. Quick and decisive action in these situations can reduce the impact of water damage.

Water restoration requires time and effort, but it's worth the investment. While it may take several days, weeks, or even months, you can schedule it at your convenience after the water mitigation and remediation are complete.

In other words, you can wait until the timing is right for you as long as your home remains protected. In fact, some homeowners choose to tackle this task themselves or enlist the help of a construction company or a different restoration company.

Regardless of who handles the restoration, arranging a final inspection is always recommended to ensure everything is in order. This step is essential for maintaining a safe and comfortable living environment.

Why You Must Know the Difference Between Water Mitigation and Restoration

Understanding the distinction between water mitigation and restoration empowers you to make informed decisions when your home experiences water damage. You'll feel confident in your actions and equipped to take proactive steps for a swift and effective recovery.

  1. Effective response: By understanding the immediate steps (mitigation) and the longer-term actions (restoration), you can effectively focus on tasks to prevent further damage to your home and speed up the recovery process.
  2. Cost management: Quick and efficient water mitigation can considerably lower repair expenses. Understanding the nuances and procedures of each step will not only aid in budgeting but also enable proper resource allocation.
  3. Documentation for insurance: Ensuring precise documentation of every action can significantly streamline the claims process. Understanding the distinctions will help you navigate coverage, deductibles, and claim procedures. This knowledge will truly empower you to advocate for your rights throughout the insurance process.
  4. Safeguard your and your family's health: Ensuring effective water mitigation is crucial for preventing any further damage. By addressing the issue promptly, we can end the risk of mold and other harmful organisms posing a health threat to you and your family. Once all contaminants are removed and the structural integrity is assured, your property will be entirely safe and ready for occupancy.
  5. Ensure your satisfaction: Effective communication fosters a strong partnership between restoration companies and homeowners, ensuring everyone is well-informed and in sync with the process and timeline. This boosts your confidence in entrusting the work to skilled professionals.
  6. Stay in line with industry standards: By understanding and following the correct procedures, you can ensure compliance with standards and regulations, which can be critical for liability and legal purposes.

Now that you've grasped the distinctions between water mitigation and restoration activities and understand their significance, you're empowered as a knowledgeable homeowner to address water damage.

Yet, one crucial aspect we have not talked about is the cost. In this upcoming article, we'll openly and candidly discuss the pricing of water damage mitigation and restoration, ensuring you have all the information you need to make informed decisions.